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MetFrag Web tool retrieving candidates error #14

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Havefar opened this issue Feb 18, 2020 · 5 comments
Closed

MetFrag Web tool retrieving candidates error #14

Havefar opened this issue Feb 18, 2020 · 5 comments

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@Havefar
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@Havefar Havefar commented Feb 18, 2020

Hi,

It seems like the wonderful MetFrag Web tool is not working currently? I get "Database error - Failed to retrieve candidates" and "error fetching candidates" when trying to retrieve candidates.

Thanks for a great tool!

Best,
Jesper

@schymane

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@schymane schymane commented Feb 24, 2020

It seems to be working again now, can you confirm?

@Havefar

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@Havefar Havefar commented Feb 24, 2020

@janajohansson

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@janajohansson janajohansson commented Mar 23, 2020

Hi! I have the same issue. Beta cannot retrieve candidates while the 2010 version can retrieve candidates but not process them.

@schymane

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@schymane schymane commented Mar 24, 2020

https://msbi.ipb-halle.de/MetFrag/ seems to be working fine this morning; but https://msbi.ipb-halle.de/MetFragBeta/ is not looking too good... @sneumann

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@sneumann sneumann commented Mar 24, 2020

Yes, hickup in our cluster. Every now and then internal IPs get messed up :-( Fixed now. Yours, Steffen

@sneumann sneumann closed this Mar 24, 2020
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